The aim of The PSL Group is to provide quality and value for money services to our customers, to treat our suppliers fairly and to provide a safe and rewarding work place for our employees

Customer Service Charter, we aim to:

  • Provide prompt and professional service
  • Treat the customer with respect and friendliness
  • Let the customer know we care and give them individual attention
  • Respond promptly to all complaints, enquiries and quotations
  • Offer alternative options if a problem cannot be resolved – refer to a Senior Manager / Director