PSL has always focused on long term relationships with customers via excellent staff retention, and innovation.

Crucial to our success is how we care for our customers. We strive to preserve and nurture our existing customers with a simple, logical approach based on 3 priorities:

Isolate (problems and needs) -
We achieve this through Individual Responsibility; Ongoing Review and Collaboration.

Motivate (staff and customers) -
Regular Staff Updates / Customer Charter / Code of Conduct and Ethics

Evaluate (feedback and success) -
Rapid Customer Feedback with Dept. Heads personally following up any highlighted issues.

If you would like a personal visit to discuss you requirements, please contact :-

Richard Gibbs – Commercial Director
E. richard.gibbs@pslgroup.net
T. 01455 234567