PSL Freight was founded in 1984 as a result of a management buyout led by the Group’s Managing Director, John King. Initially operating as a niche forwarder, the company focused its activities mainly on the fashion markets of Italy and Portugal, supported by a 24 hour Customs Clearance operation in Dover.
As customer demand grew, the company extended its range of services throughout Europe and further afield with the opening of an office in Manchester and the acquisition of a small air freight forwarder based at Heathrow.
In 1990 SkanTrans-PSL was formed through a partnership involving its 4 agents in Denmark, Finland, Norway and Sweden. Today SkanTrans-PSL remains one of the UK’s leading Scandinavian groupage specialists and is an integral part of the Group’s activity.
During the 90’s PSL continued its programme of growth organically and via further acquisitions, adding an additional office and depot in Hinckley. A seafreight department was also established to compliment the airfreight client sector, and the construction of its purpose built terminal in Maldon was completed.
The first few years of the millennium saw a period of consolidation but that has since been followed by the opening of 2 new commercial offices in Abingdon and Birstall, Yorkshire.
The group prides itself on excellence and innovation, gaining industry awards and recognition on the way. The PSL group is a global forwarder well positioned to meet the challenges of the 21st Century.
The aim of The PSL Group is to provide quality and value for money services to our customers, to treat our suppliers fairly and to provide a safe and rewarding work place for our employees
Customer Service Charter
We Aim To
- Provide prompt and professional service
- Treat the customer with respect and friendliness
- Let the customer know we care and give them individual attention
- Respond promptly to all complaints, enquiries and quotations
- Offer alternative options if a problem cannot be resolved – refer to a Senior Manager / Director